Vector Solutions - Water and Wastewater Credentials FAQ - Colorado Special Districts Property and Liability Pool

Vector Solutions - Water and Wastewater Credentials FAQ

FAQs

How do I assign myself a credential?

Log into your Vector Solutions platform and click on “My Credentials.” From there, select the credential you want, add in your own start and expiration date, and click save.

Supervisors can add credentials by navigating to the “Manage Users” tab, selecting the user, and then
clicking the “Credentials” button to “Add Credential.”

A full list of credentials offered can be found on our website. If you need assistance assigning
credentials, please email info@csdpool.org.

How do I make sure my credential is sent to Colorado Certified Water Professionals?

Once you assign yourself a credential, you will need to complete the course ahead of the expiration date. Fully complete the course, take any applicable exam at the end of the course, and click submit once done to ensure the process is complete.

Vector Solutions sends completed Water and Wastewater credentials to Colorado Certified Water Professionals (CCWP) automatically.

When will I receive notice from CCWP that my Training Units (TUs) are ready to claim?

You will receive a notification via CCWP at info@coloradocwp.com, which typically occurs on following
Wednesday after you have completed a credential in Vector Solutions. The CCWP notification will alert
you about TUs available to claim.

What if it has been a while and my courses have not been reported?

If ten days have passed since completion and you have not heard from CCWP about claiming TUs, email
Vector’s support, which is dedicated to public entities: support.publicsector@vectorsolutions.com

How do I claim my TUs?

You will claim TUs via CCWP. Continue to your CCWP login portal to claim TUs, completing the process for certification.

How do I renew a certification or check the availability of TUs through CCWP?

Renewing a Certification (ispringonline.com)
Checking TU Availability (ispringonline.com)

How do I find out which courses have already been reported to CCWP?

The Colorado Special Districts Pool and Vector Solutions are independent entities from CCWP. If you have questions regarding CCWP’s processes, TUs, or which courses have been reported to CCWP, email them at info@coloradocwp.com

Website Accessibility Statement

Colorado Special Districts Property and Liability Pool (the "District") is committed to ensuring that its services are accessible to all members of the public. As part of this commitment, the District strives to provide an accessible website compatible with the Web Content Accessibility Guidelines (WCAG) version 2.1, AA, and commercial screen reading software. Features of the website are created to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities.

If you need any special assistance or accommodations:

Contact our compliance support team via telephone at: (888) 765-1970

Ongoing Compliance Information

Compliance Coordinator

The District has designated a Compliance Coordinator for website disability-related accommodations. The Compliance Coordinator has received training in website accessibility and updates the site in accordance with those best practices and requirements.

Compliance Procedures

The District is working to ensure all website content complies with the Americans with Disabilities Act and controlling State laws. In an ongoing effort to continually improve and remediate accessibility issues, the website is regularly scanned to ensure ongoing compliance, and timely changes are made to any inaccessible content if found.

Accessible Documents Policy

The District is committed to providing all documents hosted on the website in an accessible format or making accessible alternatives available.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites that do not have accessible content. This site may also include documents provided by third parties. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

Report a Website Accessibility Issue

We are committed to your ability to access all content, and we will respond to all requests in a timely manner. If you need assistance or accommodations while accessing content on this website, please contact our Compliance Coordinator via the form below: